Zoho SalesIQ Nova '25
Zoho SalesIQ Nova '25 represents the latest major upgrade from Zoho's live chat and customer interaction software suite. It aims to enhance business communication with potential clients and customers through improved functionalities across various platforms. Key enhancements include an upgraded Zobot chatbot creator, AI-driven Zia capabilities, expanded message channels, workflow automation tools, and new integration options. The focus is on making customer interactions smarter, more efficient, and easier for teams to handle and refine their engagement plans.
Visit Website- Improved Zobot CreatorEnhanced chatbot development with customizable pre-made templates, import/export of bot workflows, and comprehensive flow reports to monitor interaction patterns and optimize performance.
- Integration of Dual Artificial IntelligenceIntegrates Zia's AI technology for creating natural language responses based on its database with the advanced context-aware features of ChatGPT to provide more comprehensive and personalized interactions.
- High-Performance Communication MethodsEnhanced communication features encompassing WhatsApp broadcasts, multi-WA-BA support, Instagram story reply integrations, and appointment scheduling across multiple messaging platforms.
- Profile-based Access ControlGranular permission settings enabling administrators to specify distinct access tiers and functionalities tailored for various team members.